Free shipping within Australia
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COLD EYE

COLD EYE

Hand-painted. One of one.

Collection 01
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You can verify the delivery status of your order without having an account. Enter the tracking number from your shipping confirmation.
Shipping
Free tracked shipping on every order within Australia.

Where we ship

We currently ship within Australia only. We are unable to ship to international addresses or to parcel forwarding services.

Cost

Shipping is free on all orders. There are no extra fees at checkout.

Dispatch times

In-stock pieces are dispatched within 2–5 business days of your order. Made-to-order pieces are painted for you after you order and are usually dispatched within 2–3 weeks — we will confirm the timeline with you by email.

Delivery

All orders are sent with Australia Post with tracking. Delivery usually takes 2–6 business days after dispatch, depending on your location. Regional and remote areas may take longer.

Tracking your order

Once your order ships, we will email you a tracking number. You can follow your parcel on our Order status page, or in My account if you have an account.

Lost or damaged parcels

If your parcel has not arrived within 10 business days of dispatch, or arrives damaged, please contact us with your order number and we will work with Australia Post to resolve it.

Returns & Refunds
Every piece is painted by hand. Please read the size guide on each product before ordering.

Change of mind

In-stock pieces can be returned for a refund within 14 days of delivery if they are unworn, unwashed and in their original condition, with the hang tag attached. Please contact us before sending anything back so we can confirm the return.

Made-to-order pieces

Made-to-order pieces are painted especially for you, so we cannot accept change-of-mind returns on them. This does not affect your rights under Australian Consumer Law.

Hand-painted variation

Because each piece is painted by hand, small differences in brushwork, colour and placement from the product photos are part of the work and are not considered faults.

Faulty or incorrect items

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If your item is faulty, damaged in transit, or not what you ordered, contact us within a reasonable time and we will offer a repair, replacement or refund. We cover return postage for faulty or incorrect items.

Return postage

For change-of-mind returns, the customer covers return postage. We recommend a tracked service, as we cannot be responsible for returns lost in transit.

Refunds

Once we receive and check your return, refunds are issued to your original payment method via PayPal within 5 business days. Original shipping is free, so there is nothing deducted for it.

Contact us
Questions about an order, sizing or a made-to-order piece? Send us a message and we will reply within 1–2 business days.
Or e-mail us directly:

Hand-painted t-shirts, made in Melbourne

Every COLD EYE tee is painted by hand, one at a time, on heavyweight washed cotton in an oversized, dropped-shoulder fit. No screen printing, no transfers — every piece is one of one, so brush strokes and details vary from shirt to shirt. Sold-out sizes can be painted to order. Free shipping Australia-wide.

Checkout

Order confirmation and payment receipt will be linked to this email.
Shipping within Australia only. Order number is issued on payment.

Order placed

Order number

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